This is the official Lucky Orange server status page. We will list any known service outages or interruptions here. If an issue is not listed here but you notice a feature is down please contact support@luckyorange.com.
Other Components
Website
Operational
Data Collection
Operational
Chat
Operational
API
Operational
Live Visitors
Operational
Recordings Playback
Operational
Email Reports
Operational
Heatmaps
Operational
Past Incidents
Wednesday 30th August 2017
Recordings PlaybackIssues Resolved
All issues are now resolved.
Recordings PlaybackConnection Issues
There is an ongoing networking issue with our Google Cloud provider that is randomly causing issues viewing recordings or logging into the system. As soon as this is resolved these issues should go away. For more information on the status of this please see: https://status.cloud.google.com/incident/cloud-networking/17002
All recording data is still coming in normally and there should not be any missing data.
Tuesday 29th August 2017
No incidents reported
Monday 28th August 2017
No incidents reported
Sunday 27th August 2017
No incidents reported
Saturday 26th August 2017
No incidents reported
Friday 25th August 2017
No incidents reported
Thursday 24th August 2017
ChatResolved
The issues should now be resolved. We apologize for any inconvenience.
ChatRealtime System Performance Issues
There is an issue with our realtime and chat system that we are working to resolve ASAP.
