This is the official Lucky Orange server status page. We will list any known service outages or interruptions here. If an issue is not listed here but you notice a feature is down please contact support@luckyorange.com.
Other Components
Website
Operational
Data Collection
Operational
Chat
Operational
API
Operational
Live Visitors
Operational
Recordings Playback
Operational
Email Reports
Operational
Heatmaps
Operational
Past Incidents
Monday 7th September 2015
No incidents reported
Sunday 6th September 2015
No incidents reported
Saturday 5th September 2015
No incidents reported
Friday 4th September 2015
No incidents reported
Thursday 3rd September 2015
ChatChat Update
We recently pushed a new version of the chat system. This system now let's you preview typing messages as well as live view and chat at the same time. Some user's browsers are still caching the old system. If you are having trouble chatting, please clear your cache and refresh your dashboard. If you are still having issues please contact support@luckyorange.com.
Wednesday 2nd September 2015
No incidents reported
Tuesday 1st September 2015
No incidents reported
Monday 31st August 2015
Data CollectionRecording Collection
The issue has been resolved and all recording functionality should be back in place. Sorry for any inconvenience.
Data CollectionRecordings Collection
There is an issue with our recordings collection cluster. We are working to resolve this as fast as we can.