This is the official Lucky Orange server status page. We will list any known service outages or interruptions here. If an issue is not listed here but you notice a feature is down please contact support@luckyorange.com.
Other Components
Website
Operational
Data Collection
Operational
Chat
Operational
API
Operational
Live Visitors
Operational
Recordings Playback
Operational
Email Reports
Operational
Heatmaps
Operational
Past Incidents
Wednesday 30th March 2016
No incidents reported
Tuesday 29th March 2016
Data CollectionRecordings not appearing in dashboard
Update 2:
Data should be restored. If you are missing data please contact support@luckyorange.com with the missing time range and your site ID
Update:
New recordings should now be coming through. Still processing missing recordings.
Original Notice:
There is currently a delay in recordings appearing in the dashboard. We are working to resolve this issue and missing recordings will start appearing soon.