This is the official Lucky Orange server status page. We will list any known service outages or interruptions here. If an issue is not listed here but you notice a feature is down please contact support@luckyorange.com.
Other Components
Website
Operational
Data Collection
Operational
Chat
Operational
API
Operational
Live Visitors
Operational
Recordings Playback
Operational
Email Reports
Operational
Heatmaps
Operational
Past Incidents
Sunday 31st July 2016
No incidents reported
Saturday 30th July 2016
No incidents reported
Friday 29th July 2016
Recordings PlaybackRecordings Playback Issue
UPDATE #2
All should be back to normal now.
UPDATE
There are some recordings that will not playback, but they are being imported in.
ORIGINAL
There is an issue affecting recordings playback that we are working to resolve ASAP.
Thursday 28th July 2016
No incidents reported
Wednesday 27th July 2016
No incidents reported
Tuesday 26th July 2016
WebsiteDashboard Issue
Update
All systems should now be up and running again. Recordings during the downtime are being repopulated into the dashboard as we speak and should be completed soon. Please email support@luckyorange.com if you are still experiencing any issues.
Original Message
There is an issue with our Amazon account that is preventing logins to the dashboard. We are working with Amazon to resolve this ASAP.
