This is the official Lucky Orange server status page. We will list any known service outages or interruptions here. If an issue is not listed here but you notice a feature is down please contact support@luckyorange.com.
Other Components
Website
Operational
Data Collection
Operational
Chat
Operational
API
Operational
Live Visitors
Operational
Recordings Playback
Operational
Email Reports
Operational
Heatmaps
Operational
Past Incidents
Monday 5th September 2016
WebsiteService Provider Outage
Resolved
Amazon has confirmed that they have resolved the issue and all services are back online.
Update
An issue with our service provider, Amazon, is preventing users from being able to log into their accounts. We are monitoring the situation and hope to have full functionality restored soon. We apologize for any inconvenience.
Sunday 4th September 2016
No incidents reported
Saturday 3rd September 2016
No incidents reported
Friday 2nd September 2016
No incidents reported
Thursday 1st September 2016
Recordings PlaybackRecordings Unavailable
Update
Recordings should be slowly reappearing in the dashboard. We are monitoring the situation.
Original Message
Recordings are currently unavailable in the dashboard. We are working to restore access as quickly as possible.
Data CollectionRecordings delayed
Recordings are currently delayed. They should be restored shortly.
