All systems are operational

About This Site

This is the official Lucky Orange server status page. We will list any known service outages or interruptions here. If an issue is not listed here but you notice a feature is down please contact support@luckyorange.com.

Other Components
Website
Operational
Data Collection
Operational
Chat
Operational
API
Operational
Live Visitors
Operational
Recordings Playback
Operational
Email Reports
Operational
Heatmaps
Operational

Past Incidents

Thursday 8th September 2016

No incidents reported

Wednesday 7th September 2016

No incidents reported

Tuesday 6th September 2016

Recordings Playback Recordings delayed

Update 3

Recordings should now be appearing immediately in the dashboard.

Update 2

Recordings are again being delayed. We are still investigating this issue. Thank you for your patience.

Update 1

Recordings should now be catching back up in the dashboard. We are continuing to monitor the situation.

Original

There is currently a delay in recordings appearing in the dashboard. No recordings should be missed, but some might take extra time to appear. This should be resolved shortly.

Monday 5th September 2016

Website Service Provider Outage

Resolved

Amazon has confirmed that they have resolved the issue and all services are back online.

Update

An issue with our service provider, Amazon, is preventing users from being able to log into their accounts. We are monitoring the situation and hope to have full functionality restored soon. We apologize for any inconvenience.

Sunday 4th September 2016

No incidents reported

Saturday 3rd September 2016

No incidents reported

Friday 2nd September 2016

No incidents reported