This is the official Lucky Orange server status page. We will list any known service outages or interruptions here. If an issue is not listed here but you notice a feature is down please contact support@luckyorange.com.
Other Components
Website
Operational
Data Collection
Operational
Chat
Operational
API
Operational
Live Visitors
Operational
Recordings Playback
Operational
Email Reports
Operational
Heatmaps
Operational
Past Incidents
Wednesday 12th April 2017
No incidents reported
Tuesday 11th April 2017
No incidents reported
Monday 10th April 2017
No incidents reported
Sunday 9th April 2017
No incidents reported
Saturday 8th April 2017
No incidents reported
Friday 7th April 2017
Data CollectionRecordings Delay Update #2
New recordings should now be coming in for all accounts. We are continuing to fill in yesterday's recordings and are making changes to prevent this from happening in the future.
Data CollectionRecordings Delay Update
Our team is continuing to work on reducing the recording delay for certain users. We will continue to update this status page as more information is available.
Thursday 6th April 2017
Data CollectionRecordings Delay
Some accounts are experiencing a delay in accessing recordings. Despite the delay, your recordings are still being captured. We have a full team working to resolve the processing delay and apologize for any inconvenience.
Data CollectionDelay in Recordings
There is a delay in our recordings queue for some accounts. All data is in the queue and you should not have any missed recordings when it finishes processing. We apologize for the delay.
