This is the official Lucky Orange server status page. We will list any known service outages or interruptions here. If an issue is not listed here but you notice a feature is down please contact support@luckyorange.com.
Other Components
Website
Operational
Data Collection
Operational
Chat
Operational
API
Operational
Live Visitors
Operational
Recordings Playback
Operational
Email Reports
Operational
Heatmaps
Operational
Past Incidents
Wednesday 3rd May 2017
No incidents reported
Tuesday 2nd May 2017
Recordings PlaybackPlayback & Heatmaps are slowed for some users
We are experiencing some performance issues for some customers with playing recordings and loading heatmaps. We are working to resolve this as soon as possible. Thank you for your patience.
Monday 1st May 2017
No incidents reported
Sunday 30th April 2017
No incidents reported
Saturday 29th April 2017
No incidents reported
Friday 28th April 2017
No incidents reported
Thursday 27th April 2017
Recordings Backed Up
UPDATE: Should be resolved now.
ORIGINAL: Recordings are delayed about 25 minutes. They should be catching up shortly. We apologize for this delay. No data should be lost.