This is the official Lucky Orange server status page. We will list any known service outages or interruptions here. If an issue is not listed here but you notice a feature is down please contact support@luckyorange.com.
Other Components
Website
Operational
Data Collection
Operational
Chat
Operational
API
Operational
Live Visitors
Operational
Recordings Playback
Operational
Email Reports
Operational
Heatmaps
Operational
Past Incidents
Saturday 22nd July 2017
No incidents reported
Friday 21st July 2017
No incidents reported
Thursday 20th July 2017
Data CollectionRecordings are back to normal.
An issue with our service provider that caused recording playback to not function properly for new recordings has been resolved. Functionality should now be returning to normal.
Data CollectionRecording queue is backed up
Recordings are backed up. We are still collecting data and there should be no loss of recordings. We apologize for the inconvenience and are working to resolve this ASAP.
Wednesday 19th July 2017
No incidents reported
Tuesday 18th July 2017
No incidents reported
Monday 17th July 2017
Recordings PlaybackRecording playback returning to normal
An issue with our service provider that caused recording playback to not function properly for new recordings has been resolved. Functionality should now be returning to normal.
Recordings PlaybackRecording playback delayed
We are investigating an issue with the ability to watch new recordings. No data should be lost as a result of this issue. We hope to have this resolved as soon as possible.
