This is the official Lucky Orange server status page. We will list any known service outages or interruptions here. If an issue is not listed here but you notice a feature is down please contact support@luckyorange.com.
Other Components
Website
Operational
Data Collection
Operational
Chat
Operational
API
Operational
Live Visitors
Operational
Recordings Playback
Operational
Email Reports
Operational
Heatmaps
Operational
Past Incidents
Friday 3rd January 2020
No incidents reported
Thursday 2nd January 2020
Data CollectionIssue Resolved
An issue with a third-party vendor has been resolved and new recordings should now be coming in. We apologize for the inconvenience and are making internal changes to ensure this issue does not happen again.
Data CollectionData collection not working
We have identified an issue that is currently preventing our tracking code from working properly. We are working to resolve the issue as quickly as possible and will provide an update soon.