This is the official Lucky Orange server status page. We will list any known service outages or interruptions here. If an issue is not listed here but you notice a feature is down please contact support@luckyorange.com.
Other Components
Website
Operational
Data Collection
Operational
Chat
Operational
API
Operational
Live Visitors
Operational
Recordings Playback
Operational
Email Reports
Operational
Heatmaps
Operational
Past Incidents
Thursday 20th February 2020
No incidents reported
Wednesday 19th February 2020
No incidents reported
Tuesday 18th February 2020
No incidents reported
Monday 17th February 2020
No incidents reported
Sunday 16th February 2020
No incidents reported
Saturday 15th February 2020
No incidents reported
Friday 14th February 2020
Data CollectionBack to normal
Recordings for customers on 30 day retention should be accessible again. Recordings captured during the downtime are being processed and will be available in the dashboard shortly. We apologize for any inconvenience.
Data CollectionData Processing Issue
We have identified an issue where customers with 30 day retention are experiencing problems playing recordings through the dashboard. We are working to resolve this issue with our service provider and will update soon. No data has been lost.
