This is the official Lucky Orange server status page. We will list any known service outages or interruptions here. If an issue is not listed here but you notice a feature is down please contact support@luckyorange.com.
Other Components
Website
Operational
Data Collection
Operational
Chat
Operational
API
Operational
Live Visitors
Operational
Recordings Playback
Operational
Email Reports
Operational
Heatmaps
Operational
Past Incidents
Friday 26th May 2017
No incidents reported
Thursday 25th May 2017
No incidents reported
Wednesday 24th May 2017
No incidents reported
Tuesday 23rd May 2017
Recordings PlaybackPlayback back to normal
Recordings playback should now be returning to normal. We identified it as an issue with one of our service providers and are working with them to prevent this issue from happening in the future.
Recordings PlaybackDelay in recordings playback in dashboard
We are currently investigating an issue with playback of new recordings in our dashboard. All data is still coming into our system and no data will be lost, only playback is affected. We are working to resolve this as quickly as possible. Thank you for your patience.