This is the official Lucky Orange server status page. We will list any known service outages or interruptions here. If an issue is not listed here but you notice a feature is down please contact support@luckyorange.com.
Other Components
Website
Operational
Data Collection
Operational
Chat
Operational
API
Operational
Live Visitors
Operational
Recordings Playback
Operational
Email Reports
Operational
Heatmaps
Operational
Past Incidents
Thursday 16th November 2017
Data CollectionReturning to normal
Recordings are now being processed and should now be appearing in the dashboard. Thank you for your patience as we worked through this. If you are still experiencing issues, please contact support@luckyorange.com.
Data CollectionIncoming recordings delayed
An issue with one of our service providers is preventing incoming recordings from appearing in the dashboard. No data has been lost and is queued to be processed as soon as our service provider resolves their issues. We are working to resolve this issue as quickly as possible.
